Last Updated: Novermber 27, 2005
Lucas Technologies is committed to protecting your privacy. The following
discloses our information collection and use practices. We collect
industry-standard information to help us provide you with better software and
services as described below. Lucas Technologies does not sell, trade,
or give out customer information gathered from its web site.
When you contact us, place an order, download an evaluation, or join a
discussion list, we ask for your contact/billing information. This information
is used for internal operations, possibly to send surveys, and to provide you
with updated information on our products on an "opt-in" basis. Opt-in means you
must request a subscription.
Lucas Technologies publishes newsletters and product announcements via
e-mail that customers may subscribe to on an opt-in basis.
When you opt-out of promotional communications from us, you may still receive
service messages (such as an order confirmation), legally mandated notices, and
critical messages that relate to the ability to use software or services that
you have purchased from us.
of personal data may be made in "click wrapped" agreements available on an
optional, or opt-in, basis elsewhere on this site, for example in the forums or
as part of a survey.
Our web site may contain links to other web sites. Please be aware that we are
not responsible for the privacy practices of these other sites, and we
encourage you to review the policies of each site you visit.
Lucas Technologies uses collected information as follows:
Order Forms: When you order, we require users to give contact information
(like your name and e-mail address). Customer contact information from the
order form is used to communicate with customers about order status and to
verify identity during support and customer service requests. Financial
information is not collected by Lucas Technologies as billing is handled
securely by external parties on behalf of Lucas Technologies.
User Surveys: Your participation in surveys is optional. We, or an
authorized agent, may ask you for information regarding your experience with
our software or web sites, or to provide demographic information such as age,
gender, or areas of interest. We use this information to help us improve our
software, plan marketing initiatives, and develop new products that may
Cookies: Lucas Technologies uses "cookies" to help provide
session state on the ProfessionalSharePoint.com site. Session information is
captured and recorded to help identify most and least used areas of the site.
Sensitive information is not stored in cookies and Persistent cookies (those
which are stored on a users hard drive) are not used.
Disclosure required by law: Please be aware that in certain
circumstances, it is possible that personal information may be subject to
disclosure pursuant to judicial or other government subpoenas, warrants, or
policy. When we do, we will also revise the "last updated" date at the top of
you either by placing a prominent notice on the home page of our web site or by
directly sending you a notification. We encourage you to periodically review
personal information we collect.